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All28 (1〜20 )

IT consultant (Jakarta) ID:41334

Job Description Manage the clients solution/service delivery in accordance to contractual scope and target level
Coordinate teams in delivery and/or and implementation of solutions to clients' agreed scope, timeframe and costing
Perform pre/post-sales consultative lead in client engagement
Ensure revenue realization and target through committed solution delivery
Monitor project status and providing regular updates and progress to client and management on critical issues
Acts as a main point of communication with clients management, account/project manager, project and support teams
Draft contract, negotiate terms and maintain a working knowledge contractual terms and potential business impact of delivery failure
Foster & grow a positive client relationship
Analyze teams’ performance and documented solutions, identifies problem areas, devises and delivers solutions to improve QOS and prevent future problems or repeat issues
Grow consulting and development teams' capability, practices and skill set to better service client
Maintains an environment of collaboration and continuous improvement, focusing on quality, customer satisfaction and process development
Manage solution/service delivery cost and be responsible for service cost improvements
Required Qualifications Min 15 years work experience in IT industry
Minimum 5 years’ experience in IT Solution/Service Delivery Management
Proven experience in delivering quality solution/service to customer in timely manner
Proven track records of running projects with multiple implementation and/or solution deployments
Experience in establishing good working relationships with clients, management and working groups
Ability to keep management inform of real/potential problem areas and provide resolution options
Experience managing multiple teams and work streams simultaneously
Can work and exercise sound judgement under pressure with minimal guidance
ERP, Java background prefer
Salary Monthly Salary 60,000,000 〜 70,000,000
Location Jakarta

ERP Project Manager (Jakarta) ID:41397

Job Description Purpose of the position:
ERP Project manager who can handle a large project: including capturing, analysing, and managing client’s requirements.(We are mainly focusing on Microsoft Dynamics AX or D365 for Finance and Operations)
Responsibilities:
•Determine customers' keypains and requirements
•Work together with sales team to prepare proposals of information systems solution that address these needs
•Deliver presentation of proposals with demonstrations to clients
•Maintain communication with client’s user, third party (vendors / partners) and related project stakeholders.
•Create designs, testing scenarios, assist user during User Acceptance Test execution.
•Liaising extensively with external and internal clients
•Manage project members’ workload/task assignment and control project Quality/Cost/Schedule.
•Report project status to necessary stake holders (clients, company managements, etc…) and get approval of project execution plan.
•Conducting pre-sales activities like creating demo scenario/pre-sales documents and leading a meeting to attract potential customers.
•Establishing maintenance flow of developed system after Go-Live and keep the system stable and meeting customer’s expectation

During system development phase
•Design information systems by determining customer’s requirement and collaborating with IT specialist inside and outside of the company (partners)
•Prepare system design documents with which programmers are able to execute coding without any discrepancies. Validate testing result to ensure all requirements are delivered.
•Handle daily operations of the project team, establishing priorities, analyzing workflows, developing standards and setting deadlines.
•Complete the system development process, satisfying quality, productivity and deadline of the project.
•Ensure the project deliverables are within the budget.
Required Qualifications • Managing at least 2 ERP(Dynamics AX or D365 for Finance and Operations) System Introduction Projects over 1.000.000.000 IDR (excluding software and hardware) by him/herself with successfully (Complete the system development process, satisfying quality, productivity and deadline of the project). (E)
• Working as ERP Project Manager at least 5 years. (E)
• Working as ERP Consultant or Programmer at least 4 years (E)
• Understanding software development lifecycle. (E)
• Having experience with Japanese company/client. (D)
• Developing software for manufacturing, distribution and/or logistics companies. (D)
• Involved in at least 1 full cycle of software implementation project for manufacturing industry (D)
• Package Software implementation experience (Microsoft AX/D365/NAV/CRM) (D)

Skills
•Project management skill (E)
•Microsoft Dynamics AX or D365 for Finance and Operations(E)
•Requirement definition, solution design, test planning skill (E)
•Analysis and System Design skill (E)
•Demonstration skill of business process design (E)
•Advanced project & business documentation skill (E)
•Good Presentation skill (E)
•Effective interpersonal and communication in English and Bahasa (verbal and written) skills (E)
•MS Office tools (E)
•Microsoft Dynamics NAV, CRM (D)
•Have a Coding skill experience (any language) (D)
•Able to communicate in Japanese (business communication) will be a big Plus (D).

Personality & Attitude (E):
•Team player, able to take initative and lead team
•Assertive, able to motivate team
•Quick Learner, willing to learn a new system
•Able to work under tight schedule.
Education
• Bachelor's degree or equivalent (E)
Language
•English: be able to read and write business documents, and communicate in business meeting (E)
•Bahasa: be able to read and write business documents, and communicate in business meeting (E)
•Japanese: communicate in business meeting (D)
Nationality
• Indonesian (E)
Age
• up to 37 years old (E)
Salary Monthly Salary 15,000,000IDR 〜 45,000,000IDR
Location Jakarta

Project Manager (Jakarta) ID:41398

Job Description Purpose of the position:
ERP Project manager who can handle a large project: including capturing, analysing, and managing client’s requirements.(We are mainly focusing on Microsoft Dynamics AX or D365 for Finance and Operations)
Responsibilities:
•Determine customers' keypains and requirements
•Work together with sales team to prepare proposals of information systems solution that address these needs
•Deliver presentation of proposals with demonstrations to clients
•Maintain communication with client’s user, third party (vendors / partners) and related project stakeholders.
•Create designs, testing scenarios, assist user during User Acceptance Test execution.
•Liaising extensively with external and internal clients
•Manage project members’ workload/task assignment and control project Quality/Cost/Schedule.
•Report project status to necessary stake holders (clients, company managements, etc…) and get approval of project execution plan.
•Conducting pre-sales activities like creating demo scenario/pre-sales documents and leading a meeting to attract potential customers.
•Establishing maintenance flow of developed system after Go-Live and keep the system stable and meeting customer’s expectation

During system development phase
•Design information systems by determining customer’s requirement and collaborating with IT specialist inside and outside of the company (partners)
•Prepare system design documents with which programmers are able to execute coding without any discrepancies. Validate testing result to ensure all requirements are delivered.
•Handle daily operations of the project team, establishing priorities, analyzing workflows, developing standards and setting deadlines.
•Complete the system development process, satisfying quality, productivity and deadline of the project.
•Ensure the project deliverables are within the budget.
Required Qualifications • Managing at least 2 ERP(Dynamics AX or D365 for Finance and Operations) System Introduction Projects over 1.000.000.000 IDR (excluding software and hardware) by him/herself with successfully (Complete the system development process, satisfying quality, productivity and deadline of the project). (E)
• Working as ERP Project Manager at least 5 years. (E)
• Working as ERP Consultant or Programmer at least 4 years (E)
• Understanding software development lifecycle. (E)
• Having experience with Japanese company/client. (D)
• Developing software for manufacturing, distribution and/or logistics companies. (D)
• Involved in at least 1 full cycle of software implementation project for manufacturing industry (D)
• Package Software implementation experience (Microsoft AX/D365/NAV/CRM) (D)

Skills
•Project management skill (E)
•Microsoft Dynamics AX or D365 for Finance and Operations(E)
•Requirement definition, solution design, test planning skill (E)
•Analysis and System Design skill (E)
•Demonstration skill of business process design (E)
•Advanced project & business documentation skill (E)
•Good Presentation skill (E)
•Effective interpersonal and communication in English and Bahasa (verbal and written) skills (E)
•MS Office tools (E)
•Microsoft Dynamics NAV, CRM (D)
•Have a Coding skill experience (any language) (D)
•Able to communicate in Japanese (business communication) will be a big Plus (D).

Personality & Attitude (E):
•Team player, able to take initative and lead team
•Assertive, able to motivate team
•Quick Learner, willing to learn a new system
•Able to work under tight schedule.
Education
• Bachelor's degree or equivalent (E)
Language
•English: be able to read and write business documents, and communicate in business meeting (E)
•Bahasa: be able to read and write business documents, and communicate in business meeting (E)
•Japanese: communicate in business meeting (D)
Nationality
• Indonesian (E)
Age
• up to 37 years old (E)
Salary Monthly Salary 15,000,000IDR 〜 45,000,000IDR
Location Jakarta

IT営業(Native Japanese)(Jakarta) ID:37620

Job Description ★ジャカルタ中心部の綺麗なオフィスでのお仕事です!
既存のお取引企業様を中心にソフトウェア販売、その他ITコンサルティングサービスの営業をして頂きます。また、プロジェクトが円滑に進むよう社内のエンジニアとクライアントの間に入ってサポートして頂きます。
Required Qualifications - IT知識・IT企業で働かれた経験のある方
- 長期でのご就業検討の方
- 日常会話程度の英語 or インドネシア語(お客様は日系企業です。)
- 営業未経験歓迎
Salary Monthly Salary 15,000,000IDR 〜 30,000,000IDR
Location Jakarta

Senior Software Engineer(Jakarta) ID:34517

Job Description - Lead the design, development and maintenance of iOS/Android applications
- Deliver across the entire app life cycle – concept, design, build, deploy, test, release to app stores and support
- Work directly with creatives, junior developers, and PM to conceptualize, build, test and release products
- Gather requirements around functionality and translate those requirements into elegant functional solutions
- Optimize performance
- Actively discover, evaluate, and adopt new technologies for max efficiency
- Test software via automated methods
- Keep up to date on the latest iOS/Android APIs and industry trends in mobile technologies
Required Qualifications - Degree in Computer Science or equivalent from reputable University
- At least 4 years of experience in:
1.iOS native software design & development using Objective-C and XCode.
Knowledge of Swift programming is an advantage, OR
2.Android native software design & development using Java.
- At least 3 non-trivial, completed iPhone/Android apps that have been submitted to App Store/Google Play Store.
- Have strong concepts in Object-Oriented Programming and Database.
- Understanding of iOS design patterns/coding conventions, Apple’s Human Interface Guidelines, and App Store Review guidelines.
- Solid written and verbal communication, presentation, and listening skills in English with the ability to present complex technical information in a clear and concise manner to a variety of audiences.

(Advantage points)
- Portfolio, GitHub (or other open-source account), list of published works is a plus.
- Experience on the development in Unix/Linux environments is an advantage.
- Knowledge of setting up of Web Servers, Application Servers, Java applications, Databases is an advantage.
- Telco/banking industry experience is an advantage.
- Hands-on experience in cross-platform development using Titanium/Appcelerator Studio is an advantage.
- Ability to work in a fast-paced, high-effort, dynamic work environment, and Leadership.
Salary Monthly Salary 11,000,000IDR 〜 20,000,000IDR
Location Jakarta

SAP Co Consultant (Jakarta) ID:41538

Job Description Project Tasks

1.Conduct Project Management Plan and process according to applied BSI Project Methodology.
2. Conduct requirement analysis, with discussion, create mock up, etc to ensure that requirement statements are complete, consistent, concise, comprehensible, feasible, unambiguous, and verifiable.
3. Proactively learn new technologies, concepts and procedures as appropriate to project requirements.
4. Review as SME all deliverables during development phase (Testing scenarios) to ensure the scenarios are complete, consistent, concise, comprehensible


Operation Tasks

1. Provide support to resolve customer complaint and improvement plan resulted from CS Survey.
2. Provide periodic report based on the needs of related organizations requirement.
3. Support to realize improvement resumed in SII document.
4. Resolve incident and problem to ensure the SLA achievement.
5. Conduct incident & service request management, problem management, change management, release & deployment and service improvement as assigned.
Required Qualifications 1. Minimum graduated from reputable university, Bachelor Degree in Information Technology, Engineering, Business or Science.
2. Minimum 3 years experience as CO Consultant.
3. Strong experience with about 3 years of project, and at least 1 cycle of managing middle size project
4. Intensive experience in exercising IT Project Management and Business Process Improvement
5. Understand of IT Services Market & Business
6. Specialization & Certification Required : IT Project Management, IT Architecture & Planning.
7. Have good communication, interpersonal skill, and english proficient (written and oral)
8. Have good MS Office skill sets
Salary Monthly Salary 11,000,000IDR 〜 18,000,000IDR
Location Jakarta

Executive Secretary (Jakarta) ID:41335

Job Description
Following up and being responsive on all matters assigned at all time
- Providing and managing the best alternatives and the most cost effectives for all assignments and when making travel and reservations as well when purchasing items
- Managing & reporting offshore banking and administration activities
- Understand problems, making practical desicion/solutions and showing cooperative spirit
- Communicating properly, timely, and effectively with others on behalf of the Directors through email, letter, phone, and face to face
- Maintaning effectiveness in planning, organizing, and efficiently handling activities such as the appointments calender and making travel and other reservations
- Preparing all payment dues, financial documentation and presentations on timely basis
- Keeping punctuality and neatness in administration and filling of documents as well as at the work spaces
- Managing, communicating, supervising subordinates co-workers as well as team work
Required Qualifications - Mn 8-10 years experiences
- S1 Majoring in Accounting min GPA 3.00
- Having exposure in financial statement and handle more than 1 Director
Salary Monthly Salary 15,000,000IDR 〜 17,000,000IDR
Location Jakarta

IT R&D Officer - Pre Sales (Jakarta) ID:39707

Job Description 1. Prepare R&D project proposals, based on the outcome from internal ideas
2. Act as a liaison with R&D institutions to prepare proposals
3. Manage small R&D project teams allocated to those projects;
4. Write the deliveries of those projects;
5. Write and merge reports about technology trends;
6. Conduct competitor analysis
Required Qualifications 1. Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, Computer Science/Information Technology, Science & Technology or equivalent.
2. Candidate must be have a excellent communication skills in English, and Bahasa Indonesia
3. At least 6 - 7 year(s) of working experience in the related field as IT Research and Development Engineer for this position.
4. Applicants must be willing to work in Pulomas & Senayan.
5. Has Experience in Research and Development on IT Infrastructure & Application Area
6. Experience and have a good knowledge in IT Business Process, IT Project Management, Hardware, Software and Application
7. Experience in IT Framework and IT Architecture, Conducting PoC (Proof of Concept), Creating PoC / R&D Report, and also presented to the stake holder.
Salary Monthly Salary 9,000,000IDR 〜 17,000,000IDR
Location Jakarta

Human Capital Development Officer (Jakarta) ID:40847

Job Description * Support in Man Power Planning Calculation and Analysis from WLA, competency assessment and performance results.
* Support in competency model (standard) and profiling update.
* Conduct DISC personality test and interpretation for employee who will be assessed.
* Prepare competency assessment needs (schedule, venue, documents) for employee.
* Recap employee assessment result.
* Provide data of competency assessment and preformance result.
* Propose Employee Development Program to Division Head based on talent mapping result.
* Assist in Monitoring and controlling employee development program process.
* Conduct on boarding plan, monitoring and evaluation for all to be permanent employee.
* Conduct training management for employee from planning until evaluation.
* Support all division to monitoring performances management system (PMS) process.
* Conduct Recapitulation performances management system (PMS) result, and final recapitulation performances management system (PMS) based on BOD meeting result.
* Conduct employee engagement activities (plan until execution)
Required Qualifications * Male only, Candidate must possess at least bachelor degree, master degree/post graduate degree in human
resources management, psychology or equivalent.
* At least 4 years of working experience in the related field is required for this position as Human Resources Development Officer (negotiable)
* Preferably Staff (non-management & non-supervisor) specialized in Human Resources or equivalent
* Has excellent communication in English and Bahasa, both written & verbal
Salary Monthly Salary 8,000,000IDR 〜 16,000,000IDR
Location Jakarta

Data Analyst Manager (Jakarta) ID:41610

Job Description Data analyst responsibilities include conducting full life cycle analysis to include requirements,
activities, and design. Data analysts will configure/develop environment for analysis with reporting
capabilities. They will also monitor performance and quality control plans to identify improvements.
● Interpret data, analyze results using statistical techniques from questionnaire that they got from lots of people(researcher got them ), and provide ongoing reports
● Acquire data from primary or secondary data sources
● Identify, analyze, and interpret trends or patterns in complex data sets
● Work with management to prioritize business and information needs
● Excel
Required Qualifications Age: Below 40 years old
Gender: Doesn't matter
Education: Doesn't matter
Language:English should be Fluently (upper intermediate level) Japanese speaking is preferable
Experience:data analyst (Preferable marketing research company, but any company Apply OK)
competitor : INTAGE,Nielsen
Salary Monthly Salary 12,000,000IDR 〜 15,000,000IDR
Location Jakarta

Manager (Jakarta)(Japanese Speaker) ID:34218

Job Description - Report to Japanese Manager
- Responsible for business growth in integrated logistics services market, which inclusive of air freight, sea freight, land freight, warehousing, customs brokerage and etc.
- Identifying potential business sector and initiate strategy to gain new business
- Contract negotiation with potential customers
- Develop and establish good relationships with customers and key decision makers within the customer’s organization.
- Hardworking, honest and has a pleasant personality.
Required Qualifications Age : ~ 40 years old.
Gender : doesn't matter
Language : English and Japanese (will be Advantage)(N1)
Experience : Manager (it doesn't matter if someone can do anything)
Language : Japanese Skill
Education : college
Others : Honest, disciplined, hard working and responsible.
Salary Monthly Salary 10,000,000IDR 〜 15,000,000IDR
Location Jakarta

IT Business Analyst ID:41431

Job Description Project Tasks

- Conduct Project Management Plan and process according to applied BSI Project Methodology.
- Conduct requirement analysis, with discussion, create mock up, etc to ensure that requirement statements are complete, consistent, concise, comprehensible, feasible, unambiguous, and verifiable.
- Proactively learn new technologies, concepts and procedures as appropriate to project requirements.
- Review as SME all deliverables during development phase (Testing scenarios) to ensure the scenarios are complete, consistent, concise, comprehensible.
Operation Tasks

Provide support to resolve customer complaint and improvement plan resulted from CS Survey.
- Provide periodic report based on the needs of related organizations requirement.
- Support to realize improvement resumed in SII document.
- Resolve incident and problem to ensure the SLA achievement.
- Conduct incident & service request management, problem management, change management, release & deployment and service improvement as assigned.
Required Qualifications - Minimum graduated from reputable university, Bachelor Degree in Information Technology, Engineering, Business or Science.
- Minimum 3 years experience as Business Analyst/System Analyst/Consultant.
- Strong experience with about 3 years of project, and at least 1 cycle of managing middle size project
- Intensive experience in exercising IT Project Management and Business Process Improvement
- Understand of IT Services Market & Business
- Specialization & Certification Required : IT Project Management, IT Architecture & Planning.
- Have good communication, interpersonal skill, and english proficient (written and oral)
- Have good MS Office skill sets.
Salary Monthly Salary 8,000,000IDR 〜 15,000,000IDR
Location Jakarta

QA Tester (IT Company) (Jakarta) ID:41324

Job Description -Contribute to development process and collaborate with team members from all departments.
-Able to create and launch Test Automation.
-Ensure that design and program adhere to specification and demand
-Identify source of problem and bugs and take action to solve the problem
-Continuously support any improvement by suggesting alternative and/or new technology to be implemented
Required Qualifications -Bachelor degree in computer science, information technology or similar with GPA min. 2.75
-Able to perform well in team and individually.
-Good stress and time management to fulfill dateline.
-Good analysis and understanding in business needs and able to interpret it into technical development.
-2 years experience on creating and launching Test Automation.
-Knowledgeable in OOP (Object Oriented Programming).
-Familiar to Linux Environment.
-Knowledgeable in Source Code Tools (SVN/GIT), JAVA language program, JAVA Development Tools, Java Monitoring Tools and Framework JAVA (Hibernate, JPA, Struts, Spring, Eclipse, Netbeans, Tomecat, JBoss, Quartz, dll)
Memilki pengetahuan tentang bahasa pemogramman JAVA.
-Knowledgeable in Test Automation Tool (JMeter, JUnit, Selenium, Rational Fuctional Test, Rational Performance Test).
Salary Monthly Salary 8,000,000IDR 〜 12,000,000IDR
Location Jakarta

Senior Android Developer (Jakarta) ID:41325

Job Description -Desain and build advanced applications for Android
-Coordinate with related department on development process.
-Ensure quality of the Android App whether its performance or experience or anything related.
-Innovate & brainstorm new feature.
-Work with outside data sources and API, often REST API.
-Fixing bug & improving application quality.
Required Qualifications -Maximum 35 years old
-Minimum Bachelor Degree majoring in Computer Science
-Required skill : Java, Objective C, NET Framework, HTML5, Good visual design & creativity and passionate for user experience.
-Minimum 2 years experiences in the same of field position
-Have shipped at least one Android app
-Have good understanding in Object Oriented Programming (OOP)
-Excellent technical writing, documentation and communication skills
-Fast learner and team player
-Able to work with tight deadlines
Salary Monthly Salary 8,000,000IDR 〜 12,000,000IDR
Location Jakarta

ASP.NET Profesional MVC (Jakarta) ID:40150

Job Description Detail will be given on the interview
Required Qualifications at least Diploma,Bachelor in Science & Technology or equivalent
Skills : ASP.NET MVC Visual Basic or equivalent
At least 1 yr exp in related field
Application must be willing to work in Kuningan, Jakarta
Position as IT Porgrammer staff specializing in Software
Salary Monthly Salary 8,000,000IDR 〜 11,000,000IDR
Location Jakarta

System Developer (need 4 position)(Jakarta) ID:41430

Job Description Project Tasks
- Involve in BSI Project Methodology based on the determined role.
- Proactively learn new technologies, concepts and procedures as appropriate to project requirements.
- Design and develop new systems with considering its architecture.
- Create system which can be used to solve customer business problems

Operation Tasks
- Provide support to resolve customer complaint and improvement plan resulted from CS Survey.
- Provide periodic report based on the needs of related organizations requirement.
- Support to realize improvement resumed in SII document.
- Resolve incident and problem to ensure the SLA achievement.
- Conduct incident & service request management, problem management, change management, release & deployment and service improvement as assigned.
Required Qualifications - Minimum graduated from reputable university, Bachelor Degree in Information Technology, Engineering, Business or Science.
- Minimum 3 years experience in programming with specialization on ASP.Net & Java Language.
- Have strong logical analysis skills preferably with systems design background and skills in programming.
- Have experience and certification in IT Architecture & Planning will be more preferable.
- Have good communication, interpersonal skill, and english proficient (written and oral)
- Have good MS Office skill sets
Salary Monthly Salary 6,000,000IDR 〜 11,000,000IDR
Location Jakarta

Front End Developer (Jakarta) ID:41326

Job Description -Develop website and web-based application.
-Create modul and new program on system needs in company.
-Well doing PHP code as requested by company.
-Maintain existing application and fix bug or error.
Required Qualifications -Minimum 3 years experience
-Candidate must possess at least a Diploma, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or Equivalent.
-Expert with MYSQL, Full Stack, Dot Net, ASP, HTML 5, CSS3 & Javascript
-Ability to work well within a team environment.
-Have a big attention to small details, and able to work calmly under pressure.
Salary Monthly Salary 8,000,000IDR 〜 10,000,000IDR
Location Jakarta

Project Manager ID:41156

Job Description - Managing project team members for all phases of the system development and implementation process .
- Managing all communications among internal and external team members.including analysis, design, development, testing, and production live.
- Managing project plan and risks throughout all project phases.
- Ensuring implementation within specified time, schedules, and budgets
- Provide project status reports and updates to stakeholders and executives.
Required Qualifications - Maximum Age 35 years
- Minimum Bachelor Degree in Information System from reputable universities with minimum GPA of 3.2.
- More than 2 years of SDLC Project Management implementation experience.
- Good interpersonal and communication Skills (verbal/ written)
- Excellent leadership skill and a team player.
- Able to working under pressure to meet the project timeline.
- Experience in financial industry such as banking and insurance is a plus
Salary Monthly Salary 7,000,000IDR 〜 10,000,000IDR
Location Jakarta

Sales / CAD (Jakarta)(Japanese Speaker) ID:39703

Job Description -Selling product to Manufactuing company.
-Proposal to introduction new Software for Injection Molding Company.
-Set up and maintain Software with Engineer.
-Joining meeting as Sales with Engieer
-Handling to Distributor.
-Making draft for design and presentation to customer
-Repair and Introduce CAM System (Software) to Plastic Injection molding Manufacturing Company
Required Qualifications Experience : Sales for CAD software or IT solution at least 2-3 years in any industry
Education : S1 Degree Majoring Information System or Software Mechanical Design preferable (Negotiable)
Able to use CAD 2D and 3D
Has ever Selling CAM System preferable ,Having strong knowledge Solid-Works
Japanese Speaker
Salary Monthly Salary 7,000,000IDR 〜 10,000,000IDR
Location Jakarta

Operation Process Group Officer / QC (Jakarta) ID:39708

Job Description 1. Provide consultation/training to others division related to QMS knowledge to develop employee capability of process skill required to comply with policy, procedure, rule and standard, working instruction, guideline and template. In order to maximized of services quality
2. Develop Operation Metric to provide information to Operation Stakeholder about the performance analysis of services
3. Manage Operation Meeting in order to facilitate the service issues addressed to relevant parties. This is include monitor the progress of follow up item
4. Monitoring of problem management progress & report to management.
5. Conduct Q/A of Problem Root Caused Analysis and closing Acceptance Criteria
6. Conduct and manage the implementation internal audit for operation area including monitor the resolution of Internal Audit
7. Conduct and manage external audit with external auditor for operation business process including monitor the resolution of External Audit
8. Review correctness and completeness of the complain process, action plan.
9. Provide consultation and escalate the resolution process in order to meet the closing as a plan. Conduct Q/A of resolution in order to closed the status of complaint.
10. Provide support in development of Service Level to make sure all commitment was adressed properly to the internal process.
11. Promote the SIP, making analysis of SIP objectives and action plan align with company QMS and company objectives.
12. Support the development of the company service catalog align with QMS
Required Qualifications 1. Candidate must possess at least a Bachelor's Degree, Master's Degree / Post Graduate Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication), Mathematics, Physics, Science & Technology or equivalent.
2. Graduated from reputable University with Grade A Class
3. Required skill(s): quality management systems, business process management, conceptual thingking, strategic planning, Change Management.
4. Required language(s): English, Bahasa Indonesia
5. At least 3 year(s) of working experience in the related field is required for this position.
6. Applicants must be willing to work in Pulomas & Senayan.
7. Preferably Staff (non-management & non-supervisor)s specializing in IT/Computer - Network/System/Database Admin or equivalent.
8. Full-Time position(s) available.
Salary Monthly Salary 7,000,000IDR 〜 10,000,000IDR
Location Jakarta

All28 (1〜20 )